Unfortunately, due to poor reception at work (apparently a common issue with Rogers customers I work with), I'd like to switch service providers but would like to keep the same number.
I'm within the 15 day/30 minute limit period so what would be the best way to go about doing this?
Is there any sort of penalty for having a number ported out during this time period?
I"m thinking of going to the new Service provider, signing up and having my current number ported over. At which point the Rogers account immediately gets canceled and I return the device back to them the same day?
If the only way to do this, is to deal with the cancellation with Rogers first, how can I retain the number? Would it still be available?
I totally understand your need to keep your number especially if its one that you've had for quite some time now!
We will need to gain access to your account to confirm what options are available to you to ensure your number is ported out. Please send us a private message@CommunityHelpsthe next time you're online and we can gain access to your account and see what we can do to ensure you do not lose your number.
For more information on our private messaging system check out ourblog.