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Non Rogers or Fido user trying to update billing address on my account

ImNoNerdYo
I've been here awhile

I am not a Rogers or Fido cellular customer and when i try to update my billing address its trying to send SMS for verfication. I do not have a mobile number setup on my account because it needs to be either rogers or Fido. Therefore i am unable to update my address as i cannot get passed the text verification code.

 

I tried the bot chat and it didnt help, waited for a live chat agent and no one came on.

 

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ImNoNerdYo
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Re: Non Rogers or Fido user trying to update billing address on my account

57
Resident Expert
Resident Expert
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