No Wireless Service???

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I've Been Around
Posts: 1

No Wireless Service???

I've just replaced a lost phone, paid my bill, and still have no service and staff don't even know why... Can someone help please me here??? I need a working phone lol


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Posts: 873

Re: No Wireless Service???

Good evening @Underscore,


Welcome to the Rogers Community Forums.


You've mentioned replacing a lost phone, did you report your cellphone as lost/stolen? It could be that there may be a Lost/Stolen block on your line that needs to be removed. 


Of course we'll have a better understanding once we gain access to your account. Since Community is a public platform, I'll recommend you to reach out to us via PM @CommunityHelps so we can take a closer look at your account. 


Not sure how our private message system works? Please click here to learn more 🙂.


Looking forward to hearing from you.