New TV packages and Better Choice Bundles Discount

[RogersMaude]

Good day @User14,

Thanks for reaching out! We definitely want to help shed some light on the Better Bundle discount expiring. Rogers stopped offering the Better Choice Bundles discount program in 2013. Participation in the program has been steadily declining as customers are moving to current plans that offer them greater value and choices that meet their evolving needs. As we are constantly reviewing our plans and offers, we decided to phase out the program completely for all customers that still have it

The BCB discount end date for all services (wireless and residential) currently receiving the discount, is determined by the amount of time left on the wireless term. If you have more than one wireless user on your account, the wireless contract with the furthest end date will determine when the discount will expire.

Months Remaining on Longest Wireless Term as of May 6, 2018	BCB Discount End Date for all Services on the Account (If Plans Aren't Changed)
Month-to-month	September 6, 2018
12 months or less	May 6, 2019
More than 12 months to 18 months	November 6, 2019
More than 18 months	May 6, 2020

I know receiving this notification may mean an increase to your monthly invoices but don't hesitate to contact us directly to see if a better offer or plan would be available to you.

Don't hesitate to let us know if you have any other questions!

RogersMaude

[debra7parsons]

In 2016 Bundle Discount went down from 12% to 8%. I received a notice in my bill as of December 2020 all Bundle Discount is over. Does Rogers not cherish their long time customers?!? Why would they think that’s a good idea? I’ll just go back to my Apple TV and forget the Ignite TV which has managed to increase my monthly payment by $100.00. I feel this will cause people to flee Rogers. Including myself. That’s all 4 services I have.