Missing Data

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I've Been Here Awhile
Posts: 2

Missing Data

Sorry for posting my  ?Question? on here--So if anyone here can Answer this Next Question, Thank's !!!... 

 

There are -(3 Gigabyte's)- of Data MISSING from the "Circle" of My Shared Data-plan. The Total of "Gigabyte's" should read -(18 Gigabyte's) & the "Circle" Only Read's -(15 Gigabyte's).. Where are My "3 Extra Gigabyte's"???.

 

*Edited Labels*

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Resident Expert
Resident Expert
Posts: 1,088

Re: Missing Data


@rmillar61 wrote:

Sorry for posting my  ?Question? on here--So if anyone here can Answer this Next Question, Thank's !!!... 

 

There are -(3 Gigabyte's)- of Data MISSING from the "Circle" of My Shared Data-plan. The Total of "Gigabyte's" should read -(18 Gigabyte's) & the "Circle" Only Read's -(15 Gigabyte's).. Where are My "3 Extra Gigabyte's"???.

 

*Edited Labels*


 

@rmillar61 you can call Rogers and ask them what the detail of your plan is, or send a PM to @CommunityHelps with your account details and ask them for help.

 



I'm a Trusted Advisor
Posts: 32,019

Re: Missing Data

Hello @rmillar61

Contact Rogers and have them check ur account out.. Ask to speak to a tech support agent for wireless if they can not find anything.

Unfortunately this has happened to me and without contacting Rogers tech support, u won't know much. Thankfully in my case it was a glitch and still had it.

@CommunityHelps can assist you as well and see what they can do!

Hope it gets resolved! 🙂

I've Been Here Awhile
Posts: 2

Re: Missing Data

Thanks, Rick...