Is phone still out of stock?

[JPD5]

Hello, I received several emails from Rogers advising that I needed to upgrade my device so I ordered the MOTOROLA EDGE 2024 / Black.  I received an order confirmation on June 6, 2025 but I have not received the device as of today.  A few weeks ago, I contacted customer service and was informed that this device is currently out of stock.  However, the Rogers Connected for Success web page still lists this phone as an available option.  Kindly advise on the ETA for this device.  Thank you.

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[RogersMoin]

Hello, @JPD5.

We appreciate you joining our Community!

It's disappointing to learn about the delay with your Motorola Edge 2024 order. We understand the importance of getting your new device after receiving those upgrade emails.

There’s been a bit of a holdup with stock, but we'd be happy to check on the latest updates for you. Please send CommunityHelps a private message. We provided more information about our private messaging in this blog. 

Regards,

RogersMoin