I can't find my Account number!!!

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Pauly
Resident Expert
Resident Expert
Posts: 2,937

Re: I can't find my Account number!!!

Hello sohitsharma7747, are you a BRAND NEW Customer trying to activate your account for the First Time on a New SIM, or are you an EXISTING Customer, trying to TRANSFER your account from an old sim card to a New Sim card?

If your an existing customer, your Account number is printed on your wireless bill. If your a new customer, you can ask for it over the phone or perhaps they email it to you right after your line is activated, but you can always call and they will give you your account number, they never have an issue doing this.



jvrbaski
I've Been Around
Posts: 1

Re: I can't find my Account number!!!

Adding condo account to My rogers account

 

Hi,

 

I recently have moved to a condo, where I have included Roger Cabel TV and Internet package in the condo fee. I also have an account for mobile phones with Rogers and account related to it on My Rogers. Since nobody gave me a new account number for cable and internet, where I can get an account number and add it to My Rogers account? I would like to use Anyplace Tv application and it's not possible until I have connected my cable account with My Rogers.

 

Thank you

Miladin

RogersLaura
Moderator
Moderator
Posts: 864

Re: I can't find my Account number!!!

Hello @jvrbaski,

 

Thanks for posting your concern in the Rogers Community Forums! 🙂

 

I'm sure you are looking forward to accessing the Rogers Anyplace TV app to enjoy some of your programs while on the go! We can check on the backend to see if your bulk cable TV and internet account are properly linked to your profile as this may very well be the issue. 

 

If possible, please send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.

 

Thank you,
RogersLaura

Sahiltiwari0352
I've Been Here Awhile
Posts: 2

Re: I can't find my Account number!!!

I just bought a new phone and linked with rogers but cannot find my account number
RogersMoin
Moderator
Moderator
Posts: 2,001

Re: I can't find my Account number!!!

Hello, @Sahiltiwari0352.

 

Welcome to Rogers Community Forums!

 

Thank you for joining this thread; have you checked the solution post? If no success, we can help fetch the account number for you. 

 

Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog

 

Cheers,

RogersMoin

Sameer1
I've Been Around
Posts: 1

Re: I can't find my Account number. . !!!

Hi i want my account numeber of rogers what i have to do. On 611 its always busy and nobody responded
RogersZia
Moderator
Moderator
Posts: 1,399

Re: I can't find my Account number. . !!!

Hello and welcome to the Community @Sameer1!

 

You've come to the right place :)! You should have access to your account number via your MyRogers Account, you can also find the account number on your monthly invoice. If you still require assistance please reach out to us via PM @CommunityHelps

 

For more information on our private messaging system check out our blog.

 

 

 

RogersZia

berhanuabukogic
I'm Here A Lot
Posts: 5

Re: I can't find my Account number. . !!!

Hello my name berhanu can you help me by providing. My account

RogersMoin
Moderator
Moderator
Posts: 2,001

Re: I can't find my Account number. . !!!

Hello, @berhanuabukogic.

 

Thank you for your post, and welcome to Rogers Community Forums!

 

We have discussed a few ways to retrieve the account number in this thread. If you still need assistance, please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog

 

Cheers,

RogersMoin