How do I reset my voicemail password?

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I've Been Around
Posts: 1

How do I reset my voicemail password?

I forget my current voicemal password, so entering my voicemail is impossible. Is there a way to reset my password without logging into my voicemail account?

 

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Resident Expert
Resident Expert
Posts: 14,261

Re: How do I reset my voicemail password?

If you log into MYROGERS

 

Then go into the phone # in question.

Down towards the bottom should be a link

UPDATE MY VOICEMAIL PASSWORD



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Resident Expert
Resident Expert
Posts: 14,261

Re: How do I reset my voicemail password?

If you log into MYROGERS

 

Then go into the phone # in question.

Down towards the bottom should be a link

UPDATE MY VOICEMAIL PASSWORD



View solution in original post

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Rogers Employee
Rogers Employee
Posts: 992

Re: How do I reset my voicemail password?

^ Pretty straight forward answer.
Nice @Gdkitty

You can always call customer service and they can reset it for you, but MyRogers is direct and self-serve is designed to be faster.

Hope Gdkitty helped you @cindypaul :]
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I've Been Around
Posts: 1

Re: How do I reset my voicemail password?

My voicemail password was changed without my permission.  I can no longer access my voicemail messages.  I need a new voicemail password or a password reset.

 

 

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Retired Moderator
Retired Moderator
Posts: 686

Re: How do I reset my voicemail password?

Hi @khinks

 

I can certainly understand the need to access your own voicemail messages. I would love to help but it will require access to your account information. I have sent you a private message via @CommunityHelpswhen you receive it please check your messages via the envelope icon which appears in the top right hand side of your screen.

 

RogersRoland

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I've Been Around
Posts: 1

reset voicemail password

when i try to reset it keeps telling me to update my voicemail password. i cant get in since i forgot my password!!

 

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Moderator
Moderator
Posts: 1,229

Re: reset voicemail password

Hi @marcusjedi,

 

Welcome to the Community and thank you for your post.

 

We can definitely reset your password for you. Please contact us via PM @CommunityHelps next time you're online so we can assist you further. For more information on our Private Message system, take a look at this page.

 

 

RogersZia

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I've Been Around
Posts: 1

Re: How do I reset my voicemail password?

The solutions in forum no longer work. How do i reset without calling
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Resident Expert
Resident Expert
Posts: 14,261

Re: How do I reset my voicemail password?

Hmm..  yeah not seeing anything online anymore for it, at least currently.

Really at this point, if you call in, they can verify the account, then reset it on there for you.



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Resident Expert
Resident Expert
Posts: 3,709

Re: How do I reset my voicemail password?

...or see post 7 of this thread.