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How do I get a breakdown of my bundle services?

me7719
I've Been Around

I need to expense my Internet but I need to show my company how much it costs. The problem is no one can break that info from my bill. Why not? legally you have to by CRTC rules and regulations to display the internet costs and are breaking these rules as showing it in a bundle. Please break out these prices.

 

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Re: How do I get a breakdown of my bundle services?

57
Resident Expert
Resident Expert

Re: How do I get a breakdown of my bundle services?

Deb164
I've Been Around

Did you ever get a response for this?  I also need a breakdown for tax purposes because I am self employed and can claim my internet but Rogers can't break it down for me.  Ridiculous!

Re: How do I get a breakdown of my bundle services?

57
Resident Expert
Resident Expert

@Deb164 : The only breakdown you will get is by using the link in the post above yours.  I'll repeat it again below:

 

https://www.rogers.com/support/billing-accounts/faqs-about-allocating-your-bundled-ignite-internet-s...

 

CRA rarely needs paperwork with your tax return, but in the even they ask,  a screenshot of the FAQ reflecting your package, along with your bill and calculation reflecting the internet portion should do.



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