How Rogers handles spam texts

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I'm a Senior Advisor
Posts: 3,651

Re: How Rogers handles spam texts

So today I called PayGo to renew my subscription for a year using $100 out of my balance, which would leave me about $42, plenty for another year considering my usage. A very painless procedure talking to a friendly agent.  I then mentioned I'd been getting and paying for a lot of spam texts, I could see 7 in my transaction history since June. She also saw those and credited me a generous $3, bringing my balance to $45. She suggested forwarding such texts to 7726 (SPAM) to try and block the number, which I have been doing. Thanks @57  for suggesting asking to credit spam texts when renewing because it's hardly worth the trouble to do it individually.

LG-E410B PayGo. Location: S-W Ontario