Got a text that my data had been turned off

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Resident Expert
Resident Expert
Posts: 14,069

Re: Got a text that my data had been turned off

Not sure if they can.

EASIEST way otherwise, would be to give a quick call into the rogers 1888 number, they can re-activate it for you (after confirming that your going to accept any/all charges further beyond whats already being charged)



I've Been Around
Posts: 1

Re: Got a text that my data had been turned off

Hello how do I turn my data back on I accidentally deleted the message saying it's been shot off
Resident Expert
Resident Expert
Posts: 14,069

Re: Got a text that my data had been turned off

You would have to call into support.



I'm a Trusted Advisor
Posts: 32,019

Re: Got a text that my data had been turned off

Hello @Kaniehtenhawi_

Unfortunately you would have to contact Rogers by *611 or from another device and have them switch it back on. Unfortunately there is no self option to do this other then calling into Rogers
I've Been Around
Posts: 1

Re: Got a text that my data had been turned off

Can you send me link again via PM @Pkang85?

I've Been Around
Posts: 1

Re: Got a text that my data had been turned off

This doesn't make any sense at all. I still have the text message but I'm unable to open the link as my data has been turned off.  Oh, use my wifi you say?  Well I'm unable to authenticate my account unless I'm using data. lol

Moderator
Moderator
Posts: 1,614

Re: Got a text that my data had been turned off

 

Hello, @FC10

 

Thank you for joining and posting your concern in the Community. I can perceive the inconvenience of data getting turned off, were you able to reactivate the data service? We can definitely assist in enabling the data service on your account, please send us a private message at @CommunityHelps. Our private messaging system is explained in this blog.

 

Cheers,

RogersMoin

I've Been Around
Posts: 1

Re: Got a text that my data had been turned off

I recently received a text from rogers stating they were shutting down my data usage on my phone because I have gone over. I deleted the text with the link. Can anyone help me out? Thanks 

 

Resident Expert
Resident Expert
Posts: 14,069

Re: Got a text that my data had been turned off

If you no longer have the text, you will need to call into rogers.  And they can re-enable (as long as you are agreeing to the additional charges, etc).



I've Been Around
Posts: 1

Re: Got a text that my data had been turned off

I never recieced the text in the first place, yet when I check my 192... It says to check my texts, and reply with 'GO'
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