Thanks for the prompt response. Your signal levels look to be within spec. Now that I know of your recent move, I suspect you may be in a location that doesn't support 50Mb upload speed. We'll have to take a closer look at your account.
Please send us a private message @CommunityHelps the next time you're online so we can get the ball rolling.
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Any way to find out if I qualify for the 50mbit upload?
I've got Ignite Gigabit internet; and am in a heavily fibre-laid area. My building has three other providers, all running on Fibre. Naturally; i'm drawn to their higher upload speeds which i've discovered on further research.
I've seen through some online web browsing that there are some customers eligible for a higher upload speed with the Ignite Gigabit service. Is this a myth? Or is this something that could potentially be looked into for me?
Just looking for some feedback from anyone who might know.
Thank you for your post and welcome to the Rogers Community Forums! 😃
I know how important it is to have fast Upload speeds especially these days with so much high-quality content being streamed often.
Our Ignite Gigabit Internet package is the fastest speed we currently have available for Upload speeds. At the moment 30 Mbps is the limit for that package and it is not possible to get 50 Mbps Upload. We are constantly improving our Cable networks so stay tuned for updates on future changes.
I Hope this helps!
As update after several months,
Even My package has 50Mbps upload, currently I am not even get close to 25Mbps of upload
Can someone check again?
And My download speed degraded from 950Mbps to 200Mbps now (wired to desktop with CAT6 cable)
You would need to send a PM to @CommunityHelps so they can check the provisioning on your account. They can also check your signal levels, and see if the slow speed issue affects just your connection, or other people on your Node.
Welcome to the Rogers Community Forums! 🙂
I can understand how important it is to have faster upload speeds especially if you do a lot of video uploading.
We are constantly improving our network infrastructure and are working towards achieving faster upload speeds. We currently do not have any residential Internet plans with 50 Mbps upload speeds.
If this changes we will ensure that the Community is updated.
Really impressed that my question takes 4 years to get an official answer.
I am really impressed.
Um, post 47 of this thread responded to your question. That upload speed has also been consistently posted on the Rogers website.
I got discounts on LTE backup with the business service, perfect for bad weather or construction worker cut off the wrong cable.
Plus more friendly and knowledgeable customer service staff, i will never go back to Rogers Residential services as they just tell me to unplug and replug my modem power cord.
Literally cancelling this week. Bell finished Fibe in my area and I've had it since Tuesday. No way I'm going back unless Rogers rolls out fibre in a competitive way. I pay $10 a month and I get 1.5 down & 1 up. Come on guys, it's gotten ridiculous.