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Gigabit now 30 up instead of 50?

Triple_Helix
I Plan to Stick Around

This is outrageous. http://www.rogers.com/consumer/internet

 

Gigabit Upload 30Mbps??? From 50Mbps??? It should be more than 100Mbps or even more...... 

 

 

***Edited Labels***

58 REPLIES 58

Re: Gigabit now 30 up instead of 50?

JohnBeaudin
I'm a Senior Contributor

It looks like it's only in ON.

 

In NB it still says 50 mbs.

Re: Gigabit now 30 up instead of 50?

MegnaGaming
I Plan to Stick Around

Wow... even Bell has 100Mbps upload. This is not the right direction to be moving with your packages.

Re: Gigabit now 30 up instead of 50?

yyzsam
I Plan to Stick Around

cogeco.JPG

Hopefully Rogers will sort everything out (sooner than later) and offer the above. 1gig up/down/unlimited/$148/mth

Re: Gigabit now 30 up instead of 50?

JohnBeaudin
I'm a Senior Contributor

I'd be willing to pay 148$ a month for 1GB down / 1GB UP but for 30mbs or 50 mbs upload? lol never in my life. Rather stay with 250/20.

Re: Gigabit now 30 up instead of 50?

I agree, I dunno what Rogers was thinking, the prices have all gone up, the old 100u plan has become the 75 plan with a 500gb data cap. The new 150u plan is priced where the 250u plan was, so these plans offer less and cost more!

They did the same thing with the cable tv packages a few months back when they got rid of VIP and replaced it with popular, which doesn't contain nearly as much channels as VIP did. And the Premier plan that comes close to what VIP offered costs much more money.

 

 

I'm very disappointed with Rogers charging more and giving us less. 

 

Re: Gigabit now 30 up instead of 50?

JohnBeaudin
I'm a Senior Contributor

A step in the wrong direction, I don't understand why.

Re: Gigabit now 30 up instead of 50?

Dugi
I'm a Senior Contributor

Rogers is always taking a step in the wrong direction. I agree with the sentiment expressed here - new plans are outrageous and a step backwards. I am sure glad I signed a new deal a few months ago for 2 years and am protected on our 100u plan.

Re: Gigabit now 30 up instead of 50?

RyzenFX
I'm a Reliable Contributor

I definitely agree with you guys. I don't understand why they would take a step backwards by replacing 100u with Ignite 75 with a 500GB usage limit? What would've looked much better is if they introduced the Ignite 500u at $119, and left 250u, and 100u where  it is. 

 

With these price adjustments, could Rogers be trying to cover the cost of something? Was this increase placed to cover the cover cost of introducing Comcast's X1 platform and aswell as the second DOCSIS 3.1 modem that will be launching on the Rogers network mid-year?

Re: Gigabit now 30 up instead of 50?

BS
I'm a Senior Advisor

My own opinion 

 

You will notice in bundles, that Starter Cable is now available at bundled discount rates are the bundled features are the same as the two tiers above, it is just the packaging channels that changes, and the pricing advantage still discourages you away from Starter, unless, that is really all you want, which some people are interested in that.

 

This was a decision by the CRTC in December that BDU's had to provide bundle discounts equitably across all packages including the starter.

 

There is also discussion still that the CRTC is going to consider how much concerns and complaints come to consider removing the requirement for Internet and TV offerings.  Imagine being able to choose between any alternative TV provider and any alternative Internet provider.  They didn't buy the presentations of any of the companies on that one, and haven't made a final decision on it yet.

 

As for this whole change up in the Internet packaging, I have some thoughts on that one.

 

1. Can we get stable 50 up yet until DOCIS3.1 is in place and stable on the new modem builds?

2. There is a push in the quarterly reports to indicate as one of the metrics, how many subscribers are on 100 Mhz and above (now at just under 50%.  I see them having accomplished that by the deep discount on the 100 over the last year, and the unlimited bandwidth).  They are now forcing us through reduced speed options, to have to consider price increases in order to get unlimited bandwidth - you know the cord cutters in particular, although for cord cutters, they don't need the speed, so the higher bandwidth caps meet my needs, as I begin to make my move away from large cable packages.

3. Since, they were going to have to make the changes in the cable side of bundling, and developing consistent feature sets across different levels, I suspect there was an attempt to optimize the profit and minimize packages, and try to get us off legacy plans, which is what rogers told the CRTC in December was their plans as they have hundreds of different packages out there they are supporting.  So here is a chance to tinker with the motivational side of various groups, and limit the bundle offerings down to a few choices, although Bell still has a build your own bundle - so you may be able to do that by getting past a bottom level CSR, if you are an existing customer (called retentions) - I personally hate going through that whole process, but that is how the rules of the game got laid out by them, so I play the dance, but push the whole system faster by telling them what I need.  That is another request from the CRTC is that they have to present all offerings based upon assessment of our needs, including basic offerings, and that they will continue to give all offerings, but you can always say, I am not interested in listening and see what happens.

 

So in summary of that long one just now, I think that they shook up things in their usual way by making it difficult to compare past offerings to current offerings, with no notice that they would do it as per usual, while obviously, these packages have been created very carefully on a statistical basis of how much data we use, how many people buy the higher packages, how can they use our usage patterns to encourage through making subtle changes that may look good to us, while impacting us in other ways such as the bandwidth choices, and pricing structures.

 

Also depending upon the speed you choose, will determin which modem you get - the 30 and  lowest starter 15 5 mhz is an 8.00 rental, the 75 and above are 10.00 rental, so guessing AC at the upper levels, and n at the lower.  But no information on the provided modem, except that you don't need AC unless you have the GB package.

 

802.11ac for Rogers Ignite Gigabit Internet; 802.11n for all other packages.

 

So, we go through more changes, some driven most likely due to cable bundle offerings, and framing models to motivate us to go to more, while I do appreciate that there are now more lower and fairer options for low end users.

 

I suspect the 50 will come, and as Bell gets GB FTTH out to everyone as they aim to as stated in their reporting, Rogers will need to move higher at a fair price, or lose out on those high end Internet users.

 

But in closing, this bouncing of packages features and pricing where it is almost impossible without hours on end to compare your current to new offerings drives me nuts, as well as the general reluctance to provide the information to us to make these comparisons, or for the the reps to look at our current packages, and provide us feature and price comparisons and to be able to look at alternative bundling options, like other companies do.

 

Oh well, for me, Rogers remains on borrowed time, I just haven't decided all my options.  After 24 years, change is hard, but they are making me think too much about my current services and the future and keep changing the information so often, I am tired of doing this exercise.

 

Bruce

Re: Gigabit now 30 up instead of 50?

BS
I'm a Senior Advisor

@gp-se  If you look at the bundling of services, and overall changes in feature sets on the Cable side of things, you will see it has all changed again - in response to CRTC decisions of december about making bundling fairly applied on all packages including Starter.  And you will see a change in mix of home phone options and pricing in there too, so they have changed up all home services - see my other post - long as usual.  

 

There is probably a very careful stastical analysis of our usage and pricing pattern choices of all services, as well as meeting their needs for profit to shareholders (they are a business afterall) as well as limitations that are appearing to be clearly obvious in their ability to provide stable internet when they get into the higher speed levels.

 

But I do agree, this is a strange mixup of things, and only time will tell if this works for them as a business, and whether customers will buy it, or just jump.

 

Uggh.  I just want to enjoy my services, and have some predictability in what I will get and pay in the future.  I am retired and although I do think a lot on this stuff and right a lot about it here on the forums, I would much rather read a good book, watch a good movie and use my Internet and phones. I am retired, I don't get paid for thinking this deeply anymore.  Smiley Surprised

 

Bruce

Re: Gigabit now 30 up instead of 50?

Gdkitty
Resident Expert
Resident Expert

One thing to look at when comparing to other places as well (like bell).

The 100/100 package you see there, is bell DIRECT fiber to the house.

Direct fiber, is about the only way that you would get full synchronous speeds like that.

Currently, pretty much all the rogers plans are via CABLE, which does have limitations as mentioned above.
(rogers DID have a direct fiber at one point i think too?)

 

Bell direct fiber is in a VERY limited coverage area.. mostly just Toronto and a few other major urban centers.. and even then , not 100% coverage.  Its VERY costly to roll out.

Just because you can get bell where you are, doesnt mean you will be able to get direct fiber unfortunately.
(Heck.. there is a good 1/2 or more of bell coverage area, which cant get FIBE yet, only basic DSL).

 

I am not saying Rogers is the be all/end all, not to look at competitors.
I fully recomend everyone to completly compare, what is available where they are.

 

 

 

 



Re: Gigabit now 30 up instead of 50?

AtlantisSRT4
I Plan to Stick Around

Your answer is right here at the bottom...

http://www.rogers.com/small-business/products-and-solutions/business-internet/plans-and-pricing

 

They decided that they need to charge $50 more for the same service, glad I have a 2 year contract with the gig/50 so they can't lower it without lowering the price. Nice thing is if I want, I can always upgrade to a higher tier should it become available in the future.

Re: Gigabit now 30 up instead of 50?

Triple_Helix
I Plan to Stick Around

My Uploads suck since learning of this change! Smiley Mad

 

 

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Re: Gigabit now 30 up instead of 50?

Makaveli99
I Plan to Stick Around

I hope you realize what cogoeco if offering is a straight fibre connection and not Docsis.

 

Even docsis 3.1 up and down won't allow for 1000/1000.

 

Maybe when the full duplex version hits and that won't be anytime soon.

 

This comparison is apples vs oranges.

 

And its common sense why the upload was reduced the network in its current state cannot give 50mbps up to all the gigabit users.

 

Re: Gigabit now 30 up instead of 50?

AtlantisSRT4
I Plan to Stick Around

Mine have been unchanged. Just tested from my s7 edge two floors away from my router.
http://www.speedtest.net/my-result/a/2689849282

Re: Gigabit now 30 up instead of 50?

AtlantisSRT4
I Plan to Stick Around

Keep in mind I'm in bed and don't feel like going downstairs to do a speed test off my pc. So the download will look off but that's not what we are looking at anyway.

Re: Gigabit now 30 up instead of 50?

l2168
I've Been Here Awhile

Faster upload speed in the near future?

 

Hello,

 

I would like to know if Rogers will offer faster upload speed in the near future? Currently, Bell offers 100 Mbps upstream with their 150 Mbps package, and their pricing is competitive with that of Rogers'.

 

In a related concern, Rogers just decreased the upload speed on their gigabit package from 50 Mbps to 30 Mbps. Why is that?

 

I like Rogers, but I will need faster upload  speed in the near future.

Re: Gigabit now 30 up instead of 50?

l2168
I've Been Here Awhile

I think their substitute CEO is trying the old tricks to increase revenue.

Re: Gigabit now 30 up instead of 50?

l2168
I've Been Here Awhile

My contract with Rogers expires in July. I wonder if they'll change their offerings by then...

Re: Gigabit now 30 up instead of 50?

 

Hello, @l2168

 

Thank you for joining and posting your query in the Community. It's good to hear that you like Rogers' services. Currently, we are working on deploying DOCSIS 3.1 and 1Gbps download speeds across our network. At this moment, we don't have a timeline for higher upload speeds deployment. We will update the Community as the information becomes available. 

 

Thank you for understanding.

 

Cheers,

RogersMoin