Can you provide me with the address I need to send a letter to that would allow me to get access to the notes on my account .. Been with you for a long time and I have some doubts about the correctness of the notes
There is a process in regards to requesting your account notes, it will involve trying to handle any concerns you have prior to the request. If you are looking to submit a complaint the correct place is our Share a Concern page, you can access the page here. A representative will have a look at your concerns/complaints and shall you not be satisfied with the resolution, you can request to obtain the information.
If you require further assistance, please let us know.