Hello @jelau,
Thank you for posting your device upgrade question here in the forums! We're all here to help! 😊
I know it may be hard to understand the new financing options we now offer--it also took me some time to figure out how it works! I'll do my best to explain.
Now, when a customer decides to purchase a new subsidized device via a new activation or upgrade, they are required to select one of our Infinite price plans to go with their device of choice. You can view all of our available device options here. The cost of your plan is now separate from the cost of your financing amount for your device. Please see my example below for reference.
In this scenario, the customer has opted to upgrade to the iPhone 11 with our 10GB Infinite plan. Here is what they will see for charges on their monthly invoice (not including any additional add-on's or usage charges, etc.):
$0 down iPhone 11 monthly financing fee for $33.74/month (after promo discount) + 10gb max. speed data Infinite plan at $75/month for a total of $108.74/month + taxes
The great thing about our current Infinite plans is that once you reach the limit of your included max. speed data, you'll still continue to receive unlimited data at a reduced rate of 512kbps. This means, no more overages, ever!
Hopefully, this helps put things into perspective for you!
RogersLaura