Just for clarity purposes for the other readers, what Resident Expert is trying to describe is the Rogers Wi-Fi Calling feature...
Perhaps I was not clear enough because I was not talking about calling at all in the first part of my previous post. I was talking about texting. I'm on PAYGo and it's not possible to enable WiFi calling on PAYGo at all.
The point I was attempting to make in my previous post was that there are several ways to minimize the cost of texting when travelling.
I also wanted to clarify a foreign SIM comment in the last paragraph of my previous post.
Thank you for the clarification Resident Expert.
Just for the record, Rogers Wi-Fi Calling enables a user to send and receive both voice calls and SMS texts to/from Canada, free of charge, while roaming.
Below is a summary for all readers as how Rogers Wi-Fi calling would be a suitable alternative to RLH.
1. RLH - Roam Like Home: If enrolled, it allows a users to make and receive phone calls, SMS texts and use data for $7/day in US or $12/day anywhere else (conditions apply). Enrollment can be done from the MyRogers website. Un-enrolling requires a phone call or online chat with a Rogers rep.
2. Rogers Wi-Fi calling - allows a user to make and receive phone calls and SMS texts for free while roaming via a Wi-Fi connection (with some conditions: ie. not available for PayAsYouGo plans, only some smartphones are capable of Wi-Fi calling etc.). The Wi-Fi calling can be enabled/disabled easily from your phone's Settings menu (toggle button). Full details can be found here:
So for someone traveling outside of Canada, if you have access to Wi-Fi networks, by enabling Rogers Wi-Fi calling, you can use your phone to make and receive calls and SMS texts to/from Canada without incurring any costs. For the times when Wi-Fi is not available, you would send and receive the occasional call/SMS text at the regular roaming rate. Overall, this option should prove more cost effective than the RLH or regular roaming rates.
SMT101, by any chance, is there a way to know if the message will be sent via wifi or via the network. The thing is, I found out the hard way that if the wifi connection is bad, it will send it via the current network and will incur charges. The way i've been able to work around this is enable the wifi calling, connect to the wifi, put in airplane mode, re-enable the wifi and send the message, that way, it will never go through the network but is there a way to know the parameters or to force it to use wifi otherwise, don't send the message to avoid incurring charges.
Just called rogers and CSR said RLH cannot be disabled? Is this true? We live by the border and frequently pick up US signals and certainly don't get charged... Wish I had known this when signing up last Oct...
I have had about 50% of CSR's when I have the discussion about Roam Like Home not understand that they do have the ability to "disable" Roam like home on your account.
Technically, they can't disable it - it is a feature set available on the majority of phones and plans sold by Rogers.
The magic phrase is to direct them to "unenroll" your phone number from Roam Like Home.
It is a feature on their tool kit on their screens - they can enroll you in it, or unenroll you from it.
Give that a try. I have definitely Unenrolled from it, first time after about 5 contacts and many questions as to why I would ever want to do that - Finally, I learned that you are asking to unenrol, they give you the ability to enroll in it from my Rogers and it is automatically enrolled when you get a plan that supports it and never asked if you want it or not, but only by phoning in and asking them to unenroll your phone number from Roam Like Home do they seem to understand.
If the person on your call says they can't do it, explain it once and then call back to someone else, or report a concern. Don't know whether they are just not trained on this feature because the attitude of every Rogers rep I have spoken to and on the forum here, is initially, why would we ever want to do it, it is so great.
The choice is ours and yes they can do it.
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