This failed me again this morning right before an online meeting.
http:/www.rogers.com/m/dc was not working either.
After restarting the hub multiple times, I somehow got a webpage that allowed me to override the data usage messages. It wasn't the same as the webpage above.
There needs to be a solution that doesn't lock us out of a service we have already paid for. I can't believe that isn't obvious.
It's still criminal even when there's a world crisis with Covid-19 they are still blood suckers not lifted data restrictions but they do for city people on "home internet" plans that have data caps. What ps's me off is the data caps city folks get are like 400 gigs. Are you serious? 400 gigs then for a couple bucks more your unlimited. OMG. Try paying over a hundred bucks for less than 100 gigs then 50 dollars more for a couple gigs of HOME INTERNET.
Covid-19 and told to STAY HOME and students all streaming ONLINE COURSES ..... thanks.
This is not official, I am not working for rogers by any means.
The one thing I have read about, which is quite possible (it was out of the US, but would apply here as well).
In some areas, depending on how/what the tower setup is, etc.. towers can get overloaded.
I forget who it was on here, but they used cellular internet, but lived near a highway. During rush hour timeframes, their wireless internet would take a significant hit in performance, as the number of people connected and using that tower would increase.
I could see that in these cases. Where with unlimited usage on the cellular internet, people might be more inclined to use it consistently, and then could possibly bog down the towers?
This, in the long run could effect the phone usage on those towers then. Where the phones maybe be used for emergencies?
Our rocket hub monthly charge appears excessive at $205 please confirm why and how it can be reduced thnx
Welcome to the Rogers Community Forums! Thanks for your post. I understand you're trying to keep track of your invoices and making sure they're lowered to a minimum during these difficult times.
Are you familiar with your Rocket Hub Flex Rate plan? In the instance where your usage may have increased, it could mean charges higher than usual. If you were incorrectly billed for overages we'd be more than happy to look into it for you.