Data Overages

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Around
Posts: 1

Re: Data Overages

Why did Rogers charged me for $50 data overage when I have 12 Gb sharable data and I have only used 6.48 Gb?

Highlighted
Moderator
Moderator
Posts: 1,145

Re: Data Overages

Greetings and welcome to our Community @Jhaaaaaz!

 

This is definitely something I'd need to do a bit of investigation into before I could answer with confidence. Certainly, I understand getting a notice that you're being charged overage when it appears you're under your usage is distressing. I do apologize for that. Please allow me clear this up for you. If there's a technical issue causing this, I can make sure it's fixed and the charges are reversed. 

 

Please PM us @CommunityHelps so I can look into this matter for you. If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

Order Now!
UFC 246: McGregor vs. Cerrone Live
LIVE: Saturday, January 18th 10:00 PM ET
Countdown: 9:30 PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499
Price: $64.99 (HD) | $59.99 (SD) | Ignite TV $64.99
Ignite TV customers can order now!
DTV Customers can order as of January 16th

He's back! Irish superstar Conor McGregor makes his return to the Octagon on January 18, and he's kicking off 2020 with a welterweight showdown against the man with the most wins in UFC history, Donald "Cowboy" Cerrone. Returning to action for the first time since October 2018 in the main event of UFC 246, the two-division champion from Dublin known as "The Notorious" one wants to make a statement against Albuquerque action hero Cerrone, who has picked up five post-fight performance bonuses in his last five bouts.

Topic Stats