Hi, i already tried to do as what you said, but I still have the same screen as before, thanks
As yet I can't see my online bill, and the bill is really high this month because of my two new iPhones plus applecare and all that....
Can @CommunityHelps assist on this one? Live chat says they can't email me my bill, even though they've done that quite a few times for me before.
Good day @ben7,
Thank you for your post!
If you are currently experiencing issues with your Business Online Profile, I would recommend that you get in touch with one of our Business representatives. To chat live with a Business Consultant for Wireless Inquiries and Online Account Support, please click on the image below.
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They'll be able to resolve your issues tomorrow morning - Hope this helps!
I agree with kco from above, I had a problem viewing my bill for 5 months and had basically given up getting an answer from Rogers Support, never suspected the problem was simply that the with the new system the bills are seen as pop-ups by ad-blocker extensions/plug-ins in your browser. I don't know why this was never mentioned by Rogers support as the likely issue.
For example with Chrome, I had to simply navigate to the section in Settings managing pop-up blockers and allow pop-ups from Rogers my adding the following exception:
Best of luck ...
I am having issues with the new site. It has been the same for 2 months now. Only bill available is Oct 4 which has old amount as they overcharged me 700.00 and was reversed. But when I called the rep wanted to reverse it again, so they don't even have up to date info. But how am I to know it actually was credited, as I can't get any new information. What scares me is when I get the new 2 bills missing I am sure that I will have to spend hours correcting what has been overcharged yet again. I have called and they tell me the same thing. Site is being worked on as soon as you can log on and get your bill call to make corrections such as late charges etc. 2 months has passed now. All I hope is that they value me as a customer and give me a discount for this delay in billing and payment will surely come at Christmas in a lump sum. Just as I need it. Sorry but am really frustrated as I am use to paying things on time. I am sure others are experiencing the same issue, can't just be me. AND don't give me anything to try on my computer as it doesn't matter where I log in, delete cookies, Iphone, safari, chrome it all says the same thing. So I know its not me.
I had this in my allowed pop ups already. My issue is it actually does not have a new invoice there for Nov 4 and Dec 4. Nothing to do with blocking of pop ups. Thanks though