09-19-2017
03:20 PM
- last edited on
09-19-2017
03:22 PM
by
RogersZia
Recently I signed up a Rogers wireless contract with a phone through a Costco agent. Paid a connection fee then. Since that's when I switched over, it did make sense to me. When my first bill comes, another connection fee shows up there.
I only have one account. I don't get it why my first bill is charging me again?
09-19-2017 03:23 PM
01-05-2018 07:57 PM
it's amazing how you guys never take responsibility for any mistakes. If the rep forgets to mention an extra fee, it's on him, and as a representative of your company, it therefore becomes the company's mistake. plain and simple!
01-06-2018 06:33 AM
01-06-2018 08:20 AM
02-18-2018 06:18 PM
02-18-2018 07:08 PM - edited 02-18-2018 07:13 PM
02-18-2018 07:12 PM
02-18-2018 07:16 PM - edited 02-18-2018 07:20 PM
02-18-2018 07:20 PM