Collections/rogers won't clear

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Moderator
Moderator
Posts: 338

Re: Collections/rogers won't clear

Greetings @ng12,

 

A warm welcome to the Rogers Community Forums and thank you for your first post! 😀

 

It's never nice to find out that one of your accounts has been turned over to collections. I can understand your reason for concern.

 

By any chance, have you spoken to someone from our Customer Care Billing Team to find out what these charges entail? Typically, we will try to make multiple attempts to reach a customer if there is a past due balance owed. If we are unsuccessful in obtaining payment and/or payment arrangements have not been set up, the account will eventually be turned over to a third-party collection agency. 

 

We would be more than happy to review your billing details to determine the reason for the charges and we can go from there. Feel free to send us a Private Message @CommunityHelps to get started. For more information on how our Private Messaging system works, please CLICK HERE.

 

Thank you,

RogersLaura

 

 

Order Now!
UFC 246: McGregor vs. Cerrone Live
LIVE: Saturday, January 18th 10:00 PM ET
Countdown: 9:30 PM ET
Channels: 348 (HD) | 350 (SD) | Ignite TV 499
Price: $64.99 (HD) | $59.99 (SD) | Ignite TV $64.99
Ignite TV customers can order now!
DTV Customers can order as of January 16th

He's back! Irish superstar Conor McGregor makes his return to the Octagon on January 18, and he's kicking off 2020 with a welterweight showdown against the man with the most wins in UFC history, Donald "Cowboy" Cerrone. Returning to action for the first time since October 2018 in the main event of UFC 246, the two-division champion from Dublin known as "The Notorious" one wants to make a statement against Albuquerque action hero Cerrone, who has picked up five post-fight performance bonuses in his last five bouts.

Topic Stats