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Charges to my Rogers account from Netflix

rick_binek
I've been here awhile

I have two charges on my Rogers account for 20.99 from Netflix that I did not authorize...I finally straightened it all out with Netflix but neither Rogers or Netflix will give my a credit ...Netflix says Rogers has to refund and Rogers says Netflix has to refund..would  be great if they could get their act together  

2 REPLIES 2

Re: Charges to my Rogers account from Netflix

57
Resident Expert
Resident Expert

@rick_binek wrote:

I have two charges on my Rogers account for 20.99 from Netflix...


I assume you mean "for Netflix." If this is on your Rogers bill and Rogers agrees that the charge is incorrect, then Rogers should provide the credit.

Re: Charges to my Rogers account from Netflix

rick_binek
I've been here awhile

They wouldn't even listen to why it was charged ..just said it was not their problem and they couldn't refund a third party charge ...and Netflix said they can't refund something on Rogers ..so no solution ..if Bell Fibe ever comes to my area I will change in a second ..I have to put up with outages and my internet going in and out but no help with this 

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