Cannot Views Offers

[Cindylooblue]

I have spent 5 hours with Rogers technical support and no one can fix a glitch where I cannot access my offers page, I get an error. They simply say they cannot fix it. It seems to be linked to my account. I have a Rogers Preferred plan, so I want to see those offers, but I can only see them when I am logged in. I don't want to have to 2ait over an hour to speak to someone just to find out if there are any new offers. 

***Edited Labels***

[Dee40]

In the same situation, I can see them from the main rogers.com/mobile/phone plans, but when I try to select one, it excludes all these plans. There is currently a 5G/100Gig plan for $50, but not way to select it during checkout.

[RogersJermaine]

Hi @Cindylooblue & @Dee40,

Thank you for joining us here on the Rogers Community Forums and we appreciate you sharing your concerns with not being able to view RPP offers in your accounts. We would be happy to take a closer look into this.

Please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

Regards,

RogersJermaine