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Cancelled my services in january 2022 and wss continued to be charged for months

Leahtay
I've been around

I cancelled my home bundles home services in january . I paid services up to date and was continued to be charged. Contacted multiple times to have services refunded and after 5 attempts was told it would be fixed . Here we are almost a year later and i received a last bill with almost 300 dollars still owing. This is rediculous.

1 REPLY 1

Re: Cancelled my services in january 2022 and wss continued to be charged for months

RogersCorey
Moderator
Moderator

Greetings @Leahtay!

 

If you paid your final bill in full but are still being charged, we really should take a look into this for you to determine why you're still receiving a bill.

 

Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

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