So does this mean that carriers are going to have to focus a little more on customer service and quality product delivery if they don't want customers constantly jumping ship ?
Just yesterday Rogers Customer Service advised that it would cost $50 to unlock my phone. No mention of the CRTC ruling. That's nice.
Been with Rogers for more than 15 years with all my services. Internet, Cable and mobile. Not any more. Moving one line at a time over to Freedom for now. Freedom gives a discount automatically for more than one line, better than bundle discounts, and the rates are much better. Even Bell has a better deal.
Next come the services, one service at a time. Just received a letter explaining that each service re Cable and Internet are going up $5. That's between 5 and 10% depending on your plan. What justifies this? An overgrown, overpaid management team that doesn't know what customer service is?
There are no deals at Rogers, just robbery. Crooks.
Freedom is a great company price wise for plans.
As long as you live in an area which is within their home network coverage
I have looked at them quite a number of times.. unfortunately i live out of their home area of coverage
As Meowmix said, with just about any of the CRTC rulings, they do take time before they are in place.
If you look across the companies, you'll find that many of them are the same, especially the bigger ones.
I have heard many people that have been upset at say the price increase, and then changed to say bell, etc.
Low and behold, bell does the SAME things.
Not sayings its right....
Grass is sometimes legitimately greener.. sometimes only seems that way.
Everyone needs to do all their research and check ALL details. Dont always just rush to another comapny due to their price looking that much better just at face value (IE: someone near me switched to freedom.. and was getting SLAMED with roaming fees ). Make sure to get ALL the info. All the pricing (now, later, etc). Price history with the company. How is the service in that area, etc.
Change of carrier
Hi, I brought my S8 at Wal-Mart 20 days ago, the man that sold me my phone told me that I'm December i can go to Rogers and they would, if I want, unlock my phone for free.
I want to know if after I get my phone unlock I can change of carrier but keep paying my monthly tab to Rogers.