CA$20 extra every month on my bill

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I've Been Around
Posts: 1

CA$20 extra every month on my bill

Hello there, I would like to have your attention over an issue it has been going on for a long period.

I am being charged every month for the last 1+ year and after calling a couple of times and visiting the Costco location to fix this problem I am still waiting for a response.

I need you to contact me ASAP to take care of this.

Thank you very much


Angel Garcia




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Posts: 873

Re: CA$20 extra every month on my bill

Good evening @Angel_Garcia,


Welcome to the Rogers Community Forums!


May I know what Rogers service do you currently have? Are you able to view the details of the charge on your invoice? The invoice breakdown should indicate if the charge is for a recurring feature or an overage.


Just need a little bit more info to assist you further.