1 ACCEPTED SOLUTION
Accepted Solutions
Good morning @Iklein,
Welcome to the Rogers Community and thank you for your post!
We're happy to help you shed some light on the charges you're seeing on your invoice.
Once you cancel, you no longer have the option to return your device. The Save & Return amount is charged to your next bill along with any other applicable charges such as your total outstanding device financing balance.
Device Balance: Financing allows customers on approved credit to finance phones for $0 down. You’ll pay off the total financed amount through equal monthly payments over a 24-month period. There is 0% interest on financing.
Save & Return Device Repayment: The Save & Return program lowers the upfront cost of your device by your Save & Return credit. You agree to settle your Save & Return credit at a later date, by either returning the device, or repaying your Save & Return credit.
If, for any reason, the wireless service you subscribed to when you purchased your device is transferred to another provider, you may no longer participate in the Save & Return program and must repay your Save & Return credit, at the time of that cancellation.
For future references, the Device Financing term expiry date can be found in your Device Financing Agreement, your Save & Return Terms, your monthly bill and your MyRogers account.
Hope this helps!
RogersMaude
Good morning @Iklein,
Welcome to the Rogers Community and thank you for your post!
We're happy to help you shed some light on the charges you're seeing on your invoice.
Once you cancel, you no longer have the option to return your device. The Save & Return amount is charged to your next bill along with any other applicable charges such as your total outstanding device financing balance.
Device Balance: Financing allows customers on approved credit to finance phones for $0 down. You’ll pay off the total financed amount through equal monthly payments over a 24-month period. There is 0% interest on financing.
Save & Return Device Repayment: The Save & Return program lowers the upfront cost of your device by your Save & Return credit. You agree to settle your Save & Return credit at a later date, by either returning the device, or repaying your Save & Return credit.
If, for any reason, the wireless service you subscribed to when you purchased your device is transferred to another provider, you may no longer participate in the Save & Return program and must repay your Save & Return credit, at the time of that cancellation.
For future references, the Device Financing term expiry date can be found in your Device Financing Agreement, your Save & Return Terms, your monthly bill and your MyRogers account.
Hope this helps!
RogersMaude
-
115 views
-
1 Like
-
-
