Billing problems

[reed_Sohail1]

Spoke with a kind women at the president office saying my case had been closed and resolved once I had made a one time payment, was told to ignore other if there had been another bill that showed up with a total on it but I keep receiving emails and calls about this the bill.. idk what to do I have had a back and forth between Roger’s since April saying the case has been resolved then not then it has I have no clue.

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[RogersMoin]

Hello, @reed_Sohail1.

We're delighted that you joined our Community. We understand how unsettling it can be to receive conflicting information and ongoing communication about a supposedly resolved issue.

We can review your case details and verify why your one-time payment didn't resolve the issue. Feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin