I was recently unemployed for three months and with little to no savings I fell behind in my payments quickly. I have a job now and trying to catch up by paying what I can afford. My account is about to be suspended with services shut off because I can't afford to pay the past due balance in full. I am not sure what to do, I spoke with an agent and the only way to keep my service is pay the balance.
Is there anything else I can do? I am in no way trying to avoid paying this.
To keep your account from being suspended, make sure to follow the date(s), amount(s), and method of payment you agreed to in your payment arrangement. See our Payment Arrangements article for more information.