Account sent to collections, what do I do from here?
Long story short, I was out of a job for nearly a year and was unable to pay my Rogers wireless bill. I got an email from firstname.lastname@example.org saying that Roger's had sold my account to total credit recovery, this was a couple months ago. I am now receiving a steady income, but I am confused on what exactly to do from here.
My Roger's account says that it's been canceled, but I am still able to see my outstanding balance, and I have to option to pay it. Do I pay total credit recovery? Do I pay Roger's? If I pay Roger's, what happens? I believe my lack of communications with Roger's is to blame here. What should my next steps be?