I was reading the features of the $60 10G plan. I have the corporate plan. Is it the same features? I just sign up with Rogers on Thursday and i was disappointed that the guy assisting me didn't tell me about the deal.
I was with an agent on Saturday December 16 and he could not access my account to change it to the 85/mo 10gb premium plan offer as it was apparently a systemic issue at the time. How will you guys rectify this sort of situation where the issue was on your end? Will you honor this offer past the date? I've been trying to manually change my service on the my rogers account but even that is not allowing me to.
I've trying to reach someone to change my plan now for 2 days. Over 100 attempts at dialing-in to multiple numbers.
Most times I get a "fast busy" signal. Sometimes I get connected with ringing, only to have it change to a fast busy signal after a minute or so.
What are the best numbers to call in to from BC? Are we to presume we'll have access to this deal post today as there's no way Rogers will be able to meet demand?
Hi. I am trying to upgrade to this plan as I am a long time BYOD Rogers customer. I recognize and appreciate how busy you are, however, two different support reps have told me by phone they will not upgrade me as "my plan is already good". I have numerous friends with teh same wireless circumstances as me and they have been upgraded with no issue. Could you please add me to the list of pending updates? I recognize it will take a couple of days to finalize. Thank you for your time and effort.
$60 10gb promo - NOT ABLE TO GET A HOLD OF YOU
I've been trying to call in to switch my plan but I haven't been able to get a hold of anyone. The phone rings but no one answers. I also texted in to 40019 as per your website's contact us page but haven't received a response yet. I found no email address to email into, so I am now posting this message here. Please get back to me, or at least uphold the promo when I am able to get in touch when your lines clear! Thank you
The only number that worked for me is 1-800-898-2355. I kept getting a busy tone too but kept trying repeatedly. Chat did not connect for me at all, and I received no responses on FB Messenger or Twitter. I would say the phones are your best bet, but it will take a few hours 😞
Why does MYRogers still show up as: My Wireless Package Talk & Text w/5GB - No Tab
Hi Rogers, on Saturday December 16th, I signed up for 10GB, MyRogers account should state 10GB, not 5GB.
Rogers, please help with this? It needs to state accurate info, not 5GB.