Could you please let me know about the "agreement", i did not sign any agreement for 1 year, but still when i called customer svc, they told me that i am on a so called 1 yr lease and you are not eligible for any discounts after 6 months. I am paying more than 70$/month only for internet usage. Please let me know how to cancel without any fees
When you signed up, you should have been given/sent a terms document. No it doesnt have to be SIGNED.. but in it, it states that you have 30 days to 'cancel' if you dont agree with it.
Also, for almost every promo, there is the 'fine print' for it. While it may not be up front saying the terms, the documentation is there about the term lengths for the promotion.
(IE: on the website for the promotion, there usualy is the 'more details' at the bottom, which has all the full term details.
You could try to fight that you never received the document, but this all has to be done over the phone, escalated to a manager, etc. Unfortunately can not be done through here.
While you may be locked in for one year, you might be able to switch plans, to a less expensive plan.
sign a contract,who signed a contract....i quitting. im sick of my price going through the roof...they told me you are on a contract....and i said what contract..i didnt sign no contract,so how can they make you pay it...illegal