When moving, Rogers provides a service called Rogers Concierge™ to help with your move. You will be given a dedicated agent during the process – someone you can contact, without waiting on hold, who already knows all about your move order. You will have a direct email and phone number to contact this person.
Why a Moves Concierge specialist helps make moving easier:
Dedicated help for your move From transferring services to customizing plans to scheduling reminders and coordinating home installation, we’ll take care of all the details for you.
There when you need it We’re here for you 7 days a week with newly extended hours, to answer your questions and ensure that this is one part of your move you don’t have to worry about.
Leave the set up to us Our team of professionals will install your home services and make sure you’re comfortable with everything. We’ll also send you notifications and real-time updates on your technician’s arrival.
See how your Moves Concierge specialist will be with you during every stage of your move.
*Get in touch with us
When you contact us about your upcoming move, you’ll be assigned a dedicated specialist who will see what services are available and coordinate the installation details for you.
*Keep us updated
If you need to change your installation date and time, or you have questions about moving your services, please let your Rogers Moves Concierge know.
*3-5 days before installation
Before services are installed, your Moves Concierge will call to confirm your appointment and check that all the necessary equipment is there so that the installation runs as smoothly as possible.
*3-5 days after installation
Your Moves Concierge specialist will follow up with you to ensure that the installation was completed and review the services that were installed.
We’ll follow up with you one final time, based on your billing cycle, to go over the latest invoice with you and answer any questions you may have.
To get set up with Rogers Moves Concierge, call 1-877-MY-MOVE-9 (696-6839)
Look Who's Made the Move With Us! Karl Conrad stays connected with Moves Concierge:
For more information on moving your Rogers services, check out our FAQs!