Account Support, MyRogers & Additional Services Knowledge Base

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  Think of data as being kind of like gas: it helps get you where you want to go online. You use some each time you grab email, surf the Web or download an app. But it’s not limitless, and each thing you do online brings you closer to your monthly usage limit of your Rogers Internet and/or your device’s data plan. To avoid going over your limit, get in the habit of checking your usage every once in a while via   MyRogers™ – and, if necessary, increasing your plan. Rogers has made doing both of those things super easy! Here are step-by-step instructions.     To check your internet usage for postpaid users:   From your desktop:   Log in to your   MyRogers   account (or   register   for one if you don’t have one already). Click   Account Overview. Under the heading   My Home Services, you’ll see a box that says   Internet. Under it, you’ll see the words   My Usage & Details. Click that! A monthly-usage progress bar indicates your total available usage, your used data and your remaining usage details. For a more detailed rundown, click   Usage Details, located beside the progress bar.     From your smartphone or tablet:   Download and install the   MyRogers   app   from your device’s app store. It’s available via   Google Play, the   Apple App Store   and   BlackBerry World. Sign in with your   MyRogers   account info (or   register   for an account if you don’t have one already). Under   Home Services, tap   Internet. A monthly-usage progress bar indicates your total available usage, your used data and your remaining usage details.     To check your wireless smartphone or tablet data usage  for postpaid users :   From your desktop:   Log in to your   MyRogers   account (or   register   for one if you don’t have one already). Click   Account Info. Under the heading   My Mobile Services, you’ll see a box containing the word Wireless, plus the phone number associated with your wireless account. Under it, you’ll see the words   My Usage & Details. Click that! Under   My Usage, click   Data. A monthly-usage progress bar indicates your total available usage, your used data and your remaining usage details.     From your smartphone or tablet:   Download and install the   MyRogers   app   from your device’s app store. It’s available via   Google Play   and the   Apple App Store. Sign in with your   MyRogers   account info. (If you’re on the Rogers network, you don’t need to sign in to view your own usage.) Under   Wireless Services, tap your cell-phone number. Under   Usage, tap   Data. A monthly-usage progress bar indicates your total available usage, your used data and your remaining usage details.   If you find that you’re regularly nearing or surpassing your data limit, you might want to upgrade your plan. For information on   Rogers Internet   plans,   click here. For information on   wireless   plans,   click here.  
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