Account Support, MyRogers & Additional Services Knowledge Base

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Steps Turn off Pop-Up Blockers Internet Explorer Select Internet Options under the Tools menu Click on Privacy tab Click Settings Type rogers.com in the Address of website to allow field Click Add Chrome Click on the 3 vertical dots in the top right hand corner Select Settings Click on Show advanced settings Click Content Settings Under the Pop-Ups and redirects heading, click Add Type rogers.com in the Site field Select Add next to the Allow section   Firefox Click on the 3 horizontal lines in the top right hand corner Select Options icon Select Privacy & Security from the sidebar menu Click on Manage Exceptions Type rogers.com in the Address of website field Click Save Changes Select Save Changes Safari Selective pop-up blocking is not a feature within Safari.  To get around this, hold the Command-Shift-K keys to toggle blocking pop-ups on and off as you visit different sites. You may have to log out of MyRogers, close the web browser, open a new web browser and sign back in.  
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Steps   Make sure you are using a compatible browser: Internet Explorer 7+, Safari, and all versions of Mozilla Firefox and Chrome are supported. To delete the Rogers.com Cookie on your browser: Internet Explorer:   Click the Tools icon. Select Internet options. Click Settings under Browsing History. Click View files, this will open an Windows Explorer window displaying all your Temporary Internet files. Type cookie in the Search field. Select and delete all cookies with rogers.com. Mozilla Firefox:   Click the icon at the top of the page and select Options. Select the Privacy & Security tab. Click Manage Data... In the Cookies and Site Data section. Type Rogers.com in the Search field. Click Remove All. Click Close. Chrome:   Click the Vertical Three Dot icon on the browser toolbar. Mac users: If you don't see the icon, go to the menu bar at the top of your screen and click Chrome. Select Settings. Click Show advanced settings at the bottom of the page. Click Content settings in the Privacy section. Click See All cookies and site data. Type Rogers.com in the Search field. Click Remove all shown. Click Done. Safari:   Choose Preferences from the Safari menu. Click Privacy. Click Details. Select the cookies with rogers.com. Click Remove.
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