topic Re: Intermittent disconnects in Archived Posts
https://communityforums.rogers.com/t5/Archived-Posts/Intermittent-disconnects/m-p/378171#M145359
<P>Hello,</P><P> </P><P>Exact same problem for me as well, my internet have been disconnecting atleast 3-4 times a day and it last for roughly 30 secs. I have swopped modem and the samething is still happening. I nothiced this issue occured when there was a issue with Rogers back on October 27 (case number C116716310). I called Tech 3 times and they couldnt find any issue but to tell me to unplug the modem. I live in a Condo, so I guess the lines run accross the whole building. </P><P> </P><P>I have the CGN3ROG router and here is my log ( not sure what it means), hopefully someone can shine a light.</P><P> </P><P>Thanks</P><P> </P><DIV class="span12"><DIV><SPAN class="langTag">Downstream Overview</SPAN> <TABLE><TBODY><TR><TD><SPAN class="langTag">Port ID</SPAN></TD><TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD><TD><SPAN class="langTag">Modulation</SPAN></TD><TD><SPAN class="langTag">Signal strength (dBmV)</SPAN></TD><TD><SPAN class="langTag">Signal noise ratio (dB)</SPAN></TD><TD><SPAN class="langTag">Channel ID</SPAN></TD></TR><TR><TD>1</TD><TD>591000000</TD><TD>256QAM</TD><TD>-7.300</TD><TD>37.636</TD><TD>31</TD></TR><TR><TD>2</TD><TD>363000000</TD><TD>256QAM</TD><TD>-6.600</TD><TD>37.636</TD><TD>10</TD></TR><TR><TD>3</TD><TD>369000000</TD><TD>256QAM</TD><TD>-6.500</TD><TD>37.356</TD><TD>11</TD></TR><TR><TD>4</TD><TD>375000000</TD><TD>256QAM</TD><TD>-6.400</TD><TD>37.636</TD><TD>12</TD></TR><TR><TD>5</TD><TD>381000000</TD><TD>256QAM</TD><TD>-6.300</TD><TD>37.356</TD><TD>13</TD></TR><TR><TD>6</TD><TD>387000000</TD><TD>256QAM</TD><TD>-6.900</TD><TD>37.636</TD><TD>14</TD></TR><TR><TD>7</TD><TD>393000000</TD><TD>256QAM</TD><TD>-7.500</TD><TD>37.356</TD><TD>15</TD></TR><TR><TD>8</TD><TD>399000000</TD><TD>256QAM</TD><TD>-7.300</TD><TD>37.636</TD><TD>16</TD></TR><TR><TD>9</TD><TD>405000000</TD><TD>256QAM</TD><TD>-7.600</TD><TD>37.356</TD><TD>17</TD></TR><TR><TD>10</TD><TD>411000000</TD><TD>256QAM</TD><TD>-7.300</TD><TD>37.356</TD><TD>18</TD></TR><TR><TD>11</TD><TD>417000000</TD><TD>256QAM</TD><TD>-7.200</TD><TD>37.636</TD><TD>19</TD></TR><TR><TD>12</TD><TD>423000000</TD><TD>256QAM</TD><TD>-7.300</TD><TD>37.356</TD><TD>20</TD></TR><TR><TD>13</TD><TD>429000000</TD><TD>256QAM</TD><TD>-6.400</TD><TD>37.356</TD><TD>21</TD></TR><TR><TD>14</TD><TD>435000000</TD><TD>256QAM</TD><TD>-5.800</TD><TD>37.636</TD><TD>22</TD></TR><TR><TD>15</TD><TD>441000000</TD><TD>256QAM</TD><TD>-6.300</TD><TD>37.636</TD><TD>23</TD></TR><TR><TD>16</TD><TD>447000000</TD><TD>256QAM</TD><TD>-6.600</TD><TD>37.356</TD><TD>24</TD></TR><TR><TD>17</TD><TD>555000000</TD><TD>256QAM</TD><TD>-5.300</TD><TD>37.636</TD><TD>25</TD></TR><TR><TD>18</TD><TD>561000000</TD><TD>256QAM</TD><TD>-5.800</TD><TD>37.636</TD><TD>26</TD></TR><TR><TD>19</TD><TD>567000000</TD><TD>256QAM</TD><TD>-5.700</TD><TD>37.356</TD><TD>27</TD></TR><TR><TD>20</TD><TD>573000000</TD><TD>256QAM</TD><TD>-5.700</TD><TD>37.356</TD><TD>28</TD></TR><TR><TD>21</TD><TD>579000000</TD><TD>256QAM</TD><TD>-6.400</TD><TD>37.356</TD><TD>29</TD></TR><TR><TD>22</TD><TD>585000000</TD><TD>256QAM</TD><TD>-6.500</TD><TD>37.636</TD><TD>30</TD></TR><TR><TD>23</TD><TD>357000000</TD><TD>256QAM</TD><TD>-6.900</TD><TD>36.610</TD><TD>9</TD></TR><TR><TD>24</TD><TD>597000000</TD><TD>256QAM</TD><TD>-6.800</TD><TD>37.356</TD><TD>32</TD></TR></TBODY></TABLE></DIV></DIV><DIV class="span12"><DIV><SPAN class="langTag">Upstream Overview</SPAN> <TABLE><TBODY><TR><TD><SPAN class="langTag">Port ID</SPAN></TD><TD><SPAN class="langTag">Frequency (MHz)</SPAN></TD><TD><SPAN class="langTag">BandWidth</SPAN></TD><TD><SPAN class="langTag">Modulation Type</SPAN></TD><TD><SPAN class="langTag">Signal Strength (dBmV)</SPAN></TD><TD><SPAN class="langTag">Channel ID</SPAN></TD></TR><TR><TD>1</TD><TD>30596000</TD><TD>6400000</TD><TD>ATDMA</TD><TD>46.000</TD><TD>1</TD></TR><TR><TD>2</TD><TD>9999984</TD><TD>6400000</TD><TD>ATDMA</TD><TD>51.000</TD><TD>---</TD></TR><TR><TD>3</TD><TD>9999984</TD><TD>6400000</TD><TD>ATDMA</TD><TD>50.250</TD><TD>---</TD></TR></TBODY></TABLE></DIV></DIV>Mon, 12 Dec 2016 19:43:23 GMTRyanFok2016-12-12T19:43:23Z