I have contacted Ring about my Pixel XL issue not working and they informed me that it is an issue with the RING Pro not supporting IPV6(Jan 3rd). I tried many times to get it working using IPV4 with no success. I have not followed this up with RING ...
Ok thank you! I called and sent an email to Ring that they need to get it working with IPV6 :). Should also let you know that my wife just received a Google Pixel 2 and it is working just fine remotely. Not sure wether to pursue Rogers, Google or Rin...
hello, have you been able to solve this issue? I have the exact same problem and when I set my APN Protocol to IPv4, I also lose connection. Please let me know if you have resolved this issue and thanks.