why is it so difficult to get authenticated before Rogers will provide Live tech support. After logging into My Rogers account, i select live chat. I am then prompted to ask where to send an authentication code - i selected email. I then enter the...
Under my user profile, Rogers added the phrase “ i plan to stick around”. Nothing can be further from the truth, especially if Rogers eventually pulls the plug on the ability to have cable only without going the full Ignite route. Does anyone kno...
Anyone one else out there having audio problems with the MTV channels? A few times a minute, the sound just cuts off for a brief moment - a bit annoying.
I've reported this a number of times but they want to send a technician over - not plausible...
Highly recommend to all PAY AS YOU GO customers to check data usage via online statement. Rogers IT currently working on issue where data charges begin before 250MB limit reached. Issue occurred twice in last 6 months for me- credit received for im...
Never got to finish my post. Geesh ! After entering the authentication code, i can then start the live chat. I usually enter "chat with live specialist" several times and eventually get a live person. After indicating what my problem is, the sp...
I wanted to report issue again today. 39 to 59 minutes anticipated wait time - unacceptable. And to moderator, yes, I've tried all the suggestions. My audio is on "other" and not dolby. I've rebooted countless times. the problem is ONLY on MTV ...
I just ascertained that this issue still, even after having reported it to Rogers 3 years ago. I wonder how many unsuspecting Pay as you Go customers have not reviewed their data usage and are unknowingly paying excess data charges?
(Keep it...
No I have not received a satisfactory response to this issue. The problems has not occurred to me in a while since I essentially avoid using any data on my phone (so that I don't have to deal with customer support and report this issue yet again) -...
