Instead of expecting your customers to fruitlessly add more and more numbers to their limited Call Screen list, why can't you electronically cut them off to start with?
Another rival company with the first letter "P" can, so why not Rogers?
Google has finally added native visual voicemail in their newest version of Android OS, marshmallow.
This feature has long been a staple for iOS users and it is nice to hear it will be available for us android users now.
Rogers has decided it will not support this feature. This was told to me pretty bluntly by "RogersDarrell" in the community forums:
I've confirmed that we will not be implementing this feature.
Thank you for your patience.
No one has offered any reason why as of yet, it can't be too hard to implement on the network side and would be a great improvement over the archaic voicemail system in use now.
Please support this idea as I am trying to draw enough attention to it to receive an answer and hopefully make our lives a little easier!!
I think it would be worth it for Rogers to look into helping customers buy out their existing contracts w/ other companies to win them over. A lot of people are unhappy w/ their current services but are locked into other contracts. Specifically I'm talking about home monitoring services, as Rogers is new to that market and would benefit from building the client base.
I am a wrestling fan who also enjoys boxing and UFC. My problem: If I miss an event (TNA Wrestling, Boxing, UFC), there are limited (legal) opportunities to watch the event again. Attempting to view missed events online can lead to viruses/malware being loaded onto a computer, compromising the security of the customer's network and the Rogers network.
Best case scenario: the event is streamed illegally, in poor quality ... resulting in a subpar experience.
Rogers should make past sports PPV/events available for purchase in HD at a reduced price via TV OnDemand (channel 100) or Rogers anyplace tv (www.rogersondemand.com or Android/iOS apps).
Having past PPV/events available via OnDemand will make it easier for customers to catch up on past events, and generate PPV revenue for Rogers. As a forward looking company, don't miss the opportunity to keep customers happy and make some extra money at the same time!
I would like to elaborate the use of Real time location services to be put to use for a specific group for eg:
(Parents of School going kids in a school bus)
Technically it is possible to locate and map a Connected network user to global positions maps and inforamtion and location updates can be shared across network depending on local data rates.
If you need further help in elaborating on the technical aspects i would be happy to explain in detail. Please revert accordingly.
As a loyal Rogers customer, it would be nice to see some additional options for wireless plans that don't include the media addons? I for one don't watch hockey, or would use the other media services. In addition, I also like to buy my phones outright, so I am in no need for device upgrade options.
The roam like home and extended coverage are the only compleling features of the Share Everything plans that make me want to trade in my 6 GB Super Plan, but with costs so much higher that include packages I will never use, it makes it hard to justify the cost differance.
When I receive an email notification that a reply has been posted in a thread I'm following on any other forum on the Internet, I click the link and I'm there, automatically logged in. With Rogers Community Forums. it takes me SEVEN clicks or actions to get to the same place. Please fix this so it's not so tedious and time consuming. One extra step involved, that does absolutely nothing, is I get a pop-up where I have to choose either my cable or cellphne account.
Just wondering if you can place some news channels on Anyplace TV. I'd like to stream some news while on the computer. Please consider adding CP24, CTV News Channel, BNN, and CBC News Network on there. You have a lot of live sports on there already. Why not newscasts? Thanks!
I thought there was a "Rogers Ideas" posting category. I remember using it before, but I can no longer find it.
Mod: Please move this to the proper location. Tx.
After reading a lot of chatter about usage and going over the limit, I would like to suggest sending clients a second "reached 95% " message just like you get a "reached 75%" message. It would help I think.
I have a suggestion for the relocation of the CC button on the TV screen. When you hit the "Info" button to turn the CC on, it's 7 spaces over to the right each time. When you want to turn the CC off, it's 7 spaces over to the right each time. Why can't Rogers just place the CC at the extreme left or at least in 2nd place to the left so people don't have to keep arrowing over to the 7th spot each time? It would make it so much easier and faster each time we want to do that.
In view of today's NAVIGATR debacle, where this new, insufficiently tested, Guide wiped out customers' recordings, there really needs to be a way to back them up. This is routine in the computer world, but unavailable for PVRs.
So here's my idea: Rogers should have all programming archived for a limited time in case of such disasters, even just a month would do. Rogers should also maintain a list of customers' existing and scheduled recordings linked to their accounts. Then, when disaster strikes, like bungled update, or just a PVR dying, this data can be restored to a wiped or replaced PVR.
There are two different dates on my online bill since forever, the top date is always 3 days later than the bottom date. One time I made a mistake of taking the top date without looking at the bottom one, and got a late charge. THIS IS TOTALLY STUPID.
Probably have been posted before, but anyway, it would be really nice to, finally, bring outlook.com aka hotmail.com support to Rogers One Number. It's the second most popular email service in the world and it supports all the modern protocols (if not more and better) than gmail and yahoo. I understand that outlook.com is the backend for bell.net email service, but many people use hotmail.com and outlook.com without being bell customers, so it's only beneficial to Rogers, considering adding the support is not going to take a lot of programming resources.
Primary/Main Idea: Rogers Community App
An App that isn't browser based. I can't load things correctly via browser a lot of times and I wish there was an App where I can just help a lot more easily! Browser itself has some scripting issues. (On FireFox, Chrome and Android for sure since that's what I use. IE works fine)
An App that isn't just a Browser Redirect would be helpful!
Maybe linked to MyRogers / MyAccount App but NOT as a browser redirect.
Secondary Idea: Have the Option in User Settings to "Stay Logged in" or avoid "Session Time Out" - Constant log-out after some Idle time is unfortunate, because my passwords are ususally logg and complicated (and I don't save my password on browsers)
Any takers? Any Feedback?
We’re looking for your input about how we can improve our service and support experience.
The Rogers Idea Box is a place where you can post new ideas, vote on and share insights about ideas that are already posted.