I want to get a rocket stick,but at the store they say you don't have them anymore and yet the rocket stick in on your site.
Good evening @chinook1,
Thanks for your post & Welcome to the Rogers Community!
I understand your interest for the Huawei Rocket Stick as it fulfills particular needs suchs as a wireless connection on the go! It will be my pleasure to help you shed some light on this.
I can assure you that we still offer the Rocket Stick and the fact that the retail location you visited did not have any in stock seems like the most plausible reason why you would have been given that information.
If you absolutely want to pick up the device in store, I'd recommend you to access the Store Locator in order to find the stores closest to you. Then, give them a call before physically going there, to make sure they have the Rocket Stick in stock.
You also have the option of calling in to place the order with one of our Customer Service Representatives.
To do so, please dial 1 (800) 616-6286.
You also have the ability to go through Live Chat, to complete the new activation and have the stick sent at home.
For more information on the plans available and how to make the purchase, visit this page.
Don't hesitate to let us know if you have any other questions!
I'm not sure if this is a good place to ask, or if anyone here knows the answer to this, I'm wondering what kind of requirements for telecommunications technician, that I would need in order to get that position, as some kind of tech support over the phone, and/or online basically.
I'm looking at doing the CISCO Certified Networking Associate at Centennial College, and wondering what kind of jobs would apply towards this Cisco Certified Network Associate (CCNA), if anyone done this before, please share your experience, as well giving any heads up that I should look out for if I go for this certified. http://db2.centennialcollege.ca/ce/certdetail.php?CertificateCode=7390
Hollywood Suite is again on free preview until January 5th. I don't know why Rogers have not yet updated their free preview page, which is out of date (at this time).
The link often remains the same, so if it's updated, you should see the current free previews, but you may wish to do a search for "free preview" on the Rogers Website instead.
I believe Animal Planet and other channels are also on free preview, but I'm not sure what the others are.
Hollywood Suite is a great movie channel, I know I will be taking advantage of this Free Preview over the holidays.
I have reached out to the team that updates the Rogers.com website and they have advised me that this will be updated shortly.
Thanks for your many contributions to the Community Forums! =)
I currently have a simple Cisco 16-port hub between my Rogers Hitron Cable Modem and the household LAN. I believe I could upgrade this hub to a device which would have the ability to report to me (to my system) the bandwidth usage of each device connecting to the Internet or between internal LAN devices. However I don't really know enough about such "managed" hubs and am looking for advice. Included in my LAN is an ASUS wireless hub on the second floor for better area coverage. The Hitron Modem/Router and Cisco Hub devices are in a poured concrete basement. Any advice would be appreciated.
Unfortunately, there is not a lot on the market which is 'user friendly' in this sense..
Even getting to the level of a 'managed' switch.. you are getting in the probably close to a thousand if not more dollars for the switch..
and even at that point.. generally they are good at seeing at a glance throughput on each port, etc.. but not as much for over time reporting. You start getting into a server scenario where it then is archiving the info from the switch to a place where it then can then be more used.
Even a bunch of the better routers.. generally your only getting live traffic monitoring.
Only thing i could really see maybe being really along that lines.. might be doing a PFSENCE or one of the more 3rd party router firmwares?
Does anyone know if Rogers will be acquiring this device for its customers?
Is there a way Rogers can send me an email when I have exceeded my 100 weekday minutes of voice calls? Even better, email me when I am nearing the limit (such as 5-10 minutes left)? I got charged this past month and it was quite a bit.
Welcome to the Community Forums!
Definitely understand how being on top of your minutes can be important to you.
Do you have the MyRogers app? You can view usage on the app and track your minutes used on there.
Hello. This is my first post. I’m a long time Rogers customer and I recently changed my TV package from the Digital VIP to one of the new packages. After I made that change, my Better Choice Bundles (BCB) discount dropped from 12 to 8%. I have all four services (cable, internet, home phone and wireless). Is it correct that the new TV packages don’t count towards the BCB? I have been told that any BCB discount is suppressed when there’s a promotion on the TV and/or internet side, but it continues to apply to all active wireless lines.
Any assistance would be appreciated. Thanks!
I was asked by @arnym21 to pass this hint on as suggested it may be useful to some people.
At times, although I love supporting people on the forums, my level of frustration over a topic that seems to be spinning it s wheels begins to grow to a point where I am running the line of overstepping the terms and getting myself warned, or ultimately banned.
Rather than drive myself crazy and have everyone else watch me go crazy, I contact a moderator and ask them to
ban me temporarily, at my request - in effect, I ban myself, because I have lost my own self control in the frustration.
For me it is also a critical life skill to know that I can't step out on my own and need to reach out and get them to help me for my own good and for the forum, because I have mental health disorders that can worsen if I get caught in this frustration loop from a legitimately frustrating issue, but then it becomes my own health at risk.
So if you need a break and can't step away - it just keeps pulling at you,
Contact a moderator and ask them, on your request to "place a temporary ban" on your account, and give you an email address to contact when you are prepared to come back.
I think I have done it three times over 3 years and some times I manage to get myself under control and not have to.
So, @arnym21 thanks for the suggestion to pass it on. It has allowed me to step away and clear my head when I have got lost in the frustration of the issue and the discussion and I am really not getting anywhere except more frustrated.
Helps to keep my mental health and a good coping strategy for me and my mental health recover, but may also be useful for those who just need a break and just can't seem to stop yourself anymore.
Pls stay cool and calm. Whatever forums you take part in around the Globe, it really doesn't worse it to loose your cool over someone else's problems, and in particular forum login bugs that you reported lately on. Just take a break, go see some nature, enjoy life. Rogers has paid staff to deal with forum bugs, no reason for you to suffer. Good routing though for self-control to ban yourself.
I just received an email stating about this Smart Drive thing:
"Now that you've received your Rogers Smart DriveTM device.."
BUT, I didn't buy one, and I don't even have an active Rogers account (when I try to login to my profile it keeps asking me to associate it with a Rogers account).
Is this an error or did someone use my email address to sign up for service?
We aware that some customers received an email regarding Rogers Smart Drive in error.
As you can imagine, we are experiencing a much higher than usual volume of calls and chats regarding this and we want you to know that you do not have to obtain confirmation from a representative. Rest assured that no product or service was added to your account. We sincerely apologize for the inconvenience this may have caused.