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Preparing to launch The Ignite Couch Hub...

Catapult yourself into a hub of endless viewing possibilities! A warm welcome to The Ignite Couch...

OS Upgrade Schedule

*Making sure these dates are accurate is our top priority. Sometimes things change beyond our...

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Managing Ignite TV App Settings

Locking or unlocking apps You can block access to certain apps on Ignite TVTM. Press the Rogers button on your Ignite Voice Remote to open the main menu.Select Settings (the gear icon).Select Parental Controls.Enter your four-digit Paren...

Sportsnet+ and Global Tv App

Hello,I’m unable to watch any games on sportsnet+ or watch any channels on the global tv app. Both apps when I sign in using my rogers account it says I don’t have a subscription to watch but I do have all of the channel available to me on my TV. Thi...

Re: Getting charged for a “free” tablet

I didn’t ask for a free tablet nor was I looking for one. It was offered to me for free. I was ensured there were no additional charges but it turns out there were charges that I had to look for on page 12 of my 18 page bill. Thanks for your valuable...

Re: No More Gigabit Plans

@gp-se wrote: Thanks, I'll send @CommunityHelps a PM. As for the upstream levels, the QAM channels are 50 dBmv, OFDMA is 43 dBmv, but signal rate is 0 which I assume means disabled? If the Symbol Rate is 0, I'm pretty certain that this indicates tha...

Re: No More Gigabit Plans

Thanks, I'll send @CommunityHelps a PM. As for the upstream levels, the QAM channels are 50 dBmv, OFDMA is 43 dBmv, but signal rate is 0 which I assume means disabled?

Re: No More Gigabit Plans

@gp-se At your address, did the techs ever install any splitters or perhaps a return path attenuator anywhere on the signal path to your modem? If you have an RPA, you can remove it. If a tech installed a splitter to attenuate the signal, removing...