05-14-2012 09:13 PM - edited 05-14-2012 09:26 PM
I got a new NOKIA LUMIA 900 from one of the Rogers stores a couple of weeks ago. The salesperson just removed the SIM CARD from my old iPhone and placed in the new LUMIA 900. Although you can place phone calls and browse the Internet, that old SIM CARD is not fully compatible with the LUMIA 900. Here are the issues with the old SIM CARD:
PROBLEM:
SOLUTION:
It was difficult to find someone in the ROGERS Technical Support to provide an answer to this problem, and after dozens of calls, I got someone with the answer. Here's what you have to do, even if you don't have LTE in your area:
Hope this post help those with similar problems.
05-15-2012 02:25 PM
05-18-2012 08:34 AM
As per ROGERS TECHNICAL SUPPORT, any plan with more than 1GB DATA has tethering included (Customer care doesn't know that). So, if you get 2GB or 6GB LTE PLAN, you should be able to enable INTERNET SHARING on Lumia 900. If you are still having problems after the solution proposed in the previous message:
1. TURN OFF your phone (Hold down the power button for a few seconds, then "Slide down to power off")
2. Call ROGERS TECHNICAL SUPPORT and ask them to reset the network. Don't know what it means, but it seems to refresh the settings on the phone (you won't lose any existing data).
3. TURN ON the phone again (Hold down the power button for a few seconds).
4. Go to Settings > Internet Sharing > ON
5. You should now be able to connect the other devices to your phone's wi-fi.
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