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Accepting Solutions

[ Edited ]
Community Manager (Retired)
RogersErin
Posts: 690
Registered: ‎07-14-2010

You’ve asked a question and got the exact answer you were looking for: problem solved. Awesome.

 

Don’t forget to “accept the solution” to help other members of the community as well.

 

Here’s how:

1. Go to the post that provided a solution to your question

2. Click on options (located on the top right of the post)

3. In the dropdown menu, click Accept as Solution.

Or, click on Accept as Solution in the bottom right hand side of the post

4. Click confirm

 

You’ll notice that both the question and the solution get special icons and links that take you directly from the question to the answer.

 

Yes, it’s that simple – and you’ve now helped other members of the community easily find the solution too.

 

If you’re a visual learner, you can also get step by step instructions in our how-to video on YouTube, here.

Click on the thumbs up image  to like a post or a fellow member of the community.


And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger.


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