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Email Rogers and One Number

Regular Visitor
merog
Posts: 2
Registered: ‎07-05-2012

Is myRogers account same as the OneNumber account?

If not, why does "Forget password" link from OneNumber login page go to reset password on myRogers? 

I reset that password and still can't login.

 

Why do you require that user name for OneNumber is an e-mail format?

Seems that it doesn't have to be even existing e-mail. Futhermore, when I update my e-mail with different e-mail, my user name remains the same. What is the logic behind this arhitecture?

 

 

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Re: Email Rogers and One Number

Regular Visitor
merog
Posts: 2
Registered: ‎07-05-2012

I'm giving up. It's been over 4 months and all kind of problems with this One Number. I am very disapointed with everything. Specially with One Number and Cable BOX 2.0. I"ve been customer for 15 years but what is happening lately is  just unacceptable. Good luck with your business.

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