The service isn't without it's bugs. I could list a bunch but I won't bore anyone. It is handy to use when sitting at a computer and sendings SMS messages. The call quality also isn't too bad, they use a high bandwidth codec, but most people have fast enough connections these days to handle G.711
I find the Interface needs somework, and the features are slightly underwhelming, but what is there seems to work for the most part. As for call forwarding, this should be underthe Reach Me Rules which you can setup in the Interface.
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