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Rogersonenumber problem with login

Occasional Contributor
falcons2121
Posts: 2
Registered: ‎02-09-2012

Just installed Rogersonenumber on my mac and pc, and they both work perfectly.  The only problem i am having is that i get a message each time i log on either computer saying:

 

"Your account setup may have encountered some issues. Please contact 1-877-856-3664 for assistance". 

 

I have called the number above, and they have yet to experience anything like that, and said that from their end everything looks to be fine with my registration.

 

I was wondering if anyone else has had this problem.  Thanks.

 

 

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Re: Rogersonenumber problem with login

Moderator
RogersDarrell
Posts: 951
Registered: ‎08-18-2011

Hi falcons2121,

 

I've sent you a PM.

 

RogersDarrell

Click on the thumbs up image to like a post or a fellow member of the community.



And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger!
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Re: Rogersonenumber problem with login

Occasional Visitor
peregrineay
Posts: 1
Registered: ‎05-22-2012

I have the same problem + I cannot log in to Rogers One Number desktop because it always says<  LOGIN ERROR: Server Rejected > + whenever I try to use the phone on the online rogersonenumber site, it says

 

The system is currently down. We are investigating the problem. Please try again later. Error 1001

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Re: Rogersonenumber problem with login

Occasional Visitor
jetmiles
Posts: 1
Registered: ‎05-24-2012

Same here, I always get the same error message <  LOGIN ERROR: Server Rejected >

 

I guess I will stick with Google Call, it is free for all of North America, has cam support, and works right out of the box without having to login to a message board, accept tons on ''licence agreements' a la Rogers. The google rates for oversea calls are absolutely the best, and I did quite a lot of shopping.

 

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Re: Rogersonenumber problem with login

Occasional Visitor
parbod
Posts: 1
Registered: ‎02-25-2013

He Darrell 

 

I keep receiving the same following message everytime I open the RogersOne phone online. Could you advise what I need to do please?

 

"Your account setup may have encountered some issues"

 

Thank you

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Re: Rogersonenumber problem with login

Moderator
RogersAlicia
Posts: 104
Registered: ‎02-25-2013

Have you tried logging in with different browsers? You can also try resetting your browser settings to standard.

 

Try these steps and let us know how it goes :smileyhappy:

 

Also please take note if you receive an error message, there should be a number associated to the error, please let us know.

 

Thanks,

 

RogersAlicia

Click on the thumbs up image to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger!
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