Français Rogers.com - Welcome
 
WIRELESS HOME PHONE CABLE TV INTERNET HOME MONITORING SUPPORT
Reply

appstatus request error

Occasional Visitor
Guile
Posts: 1
Registered: ‎05-20-2012
When I try to log in, i get this error message: "appstatus request error".
Using an 8gb iPhone 4
Please use plain text.

Re: appstatus request error

Moderator
RogersAndrewNP
Posts: 664
Registered: ‎08-18-2011

Hello Guile,

 

Have you tried to uninstall and reinstall the app?  Do you have any problems logging in from a PC?

 

Thanks,

 

@RogersAndrewNP

Click to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the Options drop-down menu once you've received the answer you were looking for -- it'll help our community grow stronger!
Please use plain text.

Re: appstatus request error

Occasional Visitor
Peubanks
Posts: 1
Registered: ‎03-31-2013
I have this problem on the iPad and the iPhone. I uninstalled the app on the iPad, reinstalled it, did cold starts etc. but still had the error. On the iPhone I set, when it was possible, the sync frequency in the sync settings to the longest period thus avoiding constant sync requests. For the time being this lets me have access to my contacts as long as it does not try to sync.

As for the iPad, since there are no more contacts I cannot get to the sync setting because I have to login therefore I always get the error message.

Rogers do something about this!
Please use plain text.

Re: appstatus request error

Occasional Visitor
Gabep
Posts: 3
Registered: ‎01-19-2011

Getting this error now, as well.  It used to work fine on my iPhone5.  

Please use plain text.

Re: appstatus request error

Occasional Visitor
Gabep
Posts: 3
Registered: ‎01-19-2011

Just got off with tech support chat. He recommends turning iCloud sync services off.  Told him iCloud was a far more relevant service than this one App so i just deleted it.  Seems Rogers is wanting to dictate which services will work on iPhone rather than ensuring the user experience is free from limitations and conflicts with native Apple services.  Go figure.

Please use plain text.

Re: appstatus request error

Advisor
sabotaged
Posts: 12
Registered: ‎02-18-2012
is that the exact message? can you double check?
Please use plain text.
Welcome
Welcome to Rogers Community Forums! A place to discuss questions related to Rogers products and services. It's always a good idea to "ask a question" into search, the community may already have the answer.

New! Introducing a new feature: groups. Read more.

Useful Community Links:
Get Started Here
Community Guidelines
OS Upgrade Schedule
Tech Essentials: Ask an Expert
Rogers RevUp Archives
Nos forums communautaires
Most Liked Authors
User Kudos Count
4
1
© 1995 - 2010 Rogers Communications