I have this problem on the iPad and the iPhone. I uninstalled the app on the iPad, reinstalled it, did cold starts etc. but still had the error. On the iPhone I set, when it was possible, the sync frequency in the sync settings to the longest period thus avoiding constant sync requests. For the time being this lets me have access to my contacts as long as it does not try to sync.
As for the iPad, since there are no more contacts I cannot get to the sync setting because I have to login therefore I always get the error message.
Just got off with tech support chat. He recommends turning iCloud sync services off. Told him iCloud was a far more relevant service than this one App so i just deleted it. Seems Rogers is wanting to dictate which services will work on iPhone rather than ensuring the user experience is free from limitations and conflicts with native Apple services. Go figure.
Welcome to Rogers Community Forums! A place to
discuss questions related to Rogers products and services. It's always a good idea to "ask a question" into search, the community may already have the answer.
New! Introducing a new feature: groups. Read more.