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Remote won't control the cable box

I've Been Around
brookemck
Posts: 1
Registered: ‎02-27-2011

Good evening,

 

We were watching TV tonight and had set a reminder to come on when the Oscars started. Now we cannot do anything with the cable box. We have a standard digital cable box and all the remote will do is power the digital box on and off. The remote does not work for anything else on the cable box. 

 

Thanks for any help you can provide to me.

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Re: Remote won't control the cable box

Resident Expert
Chris
Posts: 1,290
Registered: ‎08-04-2010
Is the problem still happening? Have you tried powercycling the box?
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Re: Remote won't control the cable box

I've Been Around
Steeld
Posts: 1
Registered: ‎10-27-2013
I have the same problem but the rodgers guy only had a sister box my remount won't even turn the box off
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Re: Remote won't control the cable box

Resident Expert
Gdkitty
Posts: 9,098
Registered: ‎01-31-2012
All the remotes should work on any box.

If your remote will not work you can take into a store and they will swap it, and it will work on your box
I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the if you like my posts.
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