TV

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 
Reply

Remote won't control the cable box

[ Edited ]
I've Been Around
Posts: 1

Remote won't control the cable box

[ Edited ]

Good evening,

 

We were watching TV tonight and had set a reminder to come on when the Oscars started. Now we cannot do anything with the cable box. We have a standard digital cable box and all the remote will do is power the digital box on and off. The remote does not work for anything else on the cable box. 

 

Thanks for any help you can provide to me.

 

 

***Edited labels***

Re: Remote won't control the cable box

I'm a Senior Advisor
Posts: 1,299

Re: Remote won't control the cable box

Is the problem still happening? Have you tried powercycling the box?

Re: Remote won't control the cable box

I've Been Around
Posts: 1

Re: Remote won't control the cable box

I have the same problem but the rodgers guy only had a sister box my remount won't even turn the box off

Re: Remote won't control the cable box

Resident Expert
Posts: 12,635

Re: Remote won't control the cable box

All the remotes should work on any box.

If your remote will not work you can take into a store and they will swap it, and it will work on your box


Re: Remote won't control the cable box

[ Edited ]
I've Been Around
Posts: 1

Re: Remote won't control the cable box

[ Edited ]

My cable box will no longer turn on. I have only had it for 2 weeks and it worked fine last night. I tried to use it today and the remote is not turning the cable box on anymore. The box does not have an on-off button so I don't know what else to do

Re: Remote won't control the cable box

[ Edited ]
I'm a Trusted Contributor
Posts: 569

Re: Remote won't control the cable box

[ Edited ]

Have you pressed the video source button on your remote to make sure the cable button lights up?  On occasion the video source  on our remote has accidently been switched to VCR or DVD. 

Re: Remote won't control the cable box

Resident Expert
Posts: 12,635

Re: Remote won't control the cable box

Would help to know, WHICH box this is too.
(as it will varry on the remote)

 

The only two WITHOUT power buttons, are the DTA and the SD box, as far as i know?



Re: Remote won't control the cable box

I'm a Regular
Posts: 166

Re: Remote won't control the cable box

Also, make sure that the power has not come unplugged from the unit.

Topic Stats
  • 7 replies
  • 4368 views
  • 0 Likes
  • 7 in conversation