It does not matter. The creditors can really ruin your life. Take you to court & some times jail time. Research it up.. Rogers sends it to the collections. Once they have it, Rogers does not deal with anything anymore. Its the Collections you need to worry about. They will try & help you but if you do not listen or pay the amount they ask, they can legally take you to court for the money. I suggest paying it instead of going threw all this...
I do not think Rogers even hire qualified college trained technicians that really have a clue what they are doing. I will not allow any more of them through my door. If they can not fix the problem with 4 or 5 visits, then I'm not interested in wasting my time to attend then while here.
Just for your information, when Bell Expressvu first came out I changed to them. While switching a friend who worked for Rogers advised me to tell them that I was switching due to service problems so they would not charge me $75 to close my account (this was a money grab by them that was not legal at all). They were doing this back then, and they are dishonest enough to still be trying the same type of move today. I was up for a fight then, and I still am. FYI I told them the only way they would get the $75 was to take me to court. That never happened.
I felt sorry for all those people who beleived their lies and paid $75 and from what my friend who worked for them told me, many did pay it.
Rogers has terrible service, lousy PVR's, lousy features on their PVR's and people who only read from a computer screen for solutions and if the problem isn't listed, they don't have a clue what to do. With all these negatives, they still up the rates.
I will give them this, they have balls to ignore poor service and charge more.
At least Bell gave credits, free movies etc. when service was lousy and you complained.
No such offers from Rogers, which shows me they don't care about customer service at all.
While i havent used bell PVRs (last i used bell was a long time ago)..
But i ran into the EXACT same thing with bell.. 15 techs out.. none could solve the problem.
Their phone people were worse than rogers, at least at that time.
But in the end.. each person is to their own.. they need to make the decision on their own, weither to stay or to go.
But people just need to watch out.. that by switching them may not magicaly get better service elsewhere.. and just the same, read EVERYTHING on when you sign up.. be warry of 'deals' and contracts.. EVERY company looks good up front.. but watch out for hidden catches.
~GDkitty I'm NOT a Rogers employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a
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