Rogers.com - Welcome
 
WIRELESS HOME PHONE CABLE TV INTERNET HOME MONITORING BUNDLES SUPPORT
Reply

Scientific Atlantic 8300hd PVR

I've Been Here Awhile
bbuffy2000
Posts: 3
Registered: ‎07-08-2013

I am at my breaking point.  We own a Scietific Atlantic 8300hd PVR.  The recording funtion wasn't working so the disk was reformatted. Since being reformatted, all the channels have severe pixelation. I have no idea how to fix it but with all my other problems with Rogers internet, I'm ready to cancel everything.  Any ideas how I can fix this?

Please use plain text.

Re: Scientific Atlantic 8300hd PVR

Resident Expert
Lurker
Posts: 400
Registered: ‎06-26-2012

According to the link below, try the reformat again.  According to these folks, sometimes, a reormat doesn't 'take' on the first try.

 

http://www.avsforum.com/t/471859/sa-8300-hd-tips-tricks-sara

---------------------------------------------------------------
I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the if you like my posts.
Please use plain text.

Re: Scientific Atlantic 8300hd PVR

Resident Expert
Gdkitty
Posts: 8,777
Registered: ‎01-31-2012

Pixelization, can often be a SIGNAL issue.

If you are having internet issues as well, would be worth having a tech out to check EVERYTHING just in case.

I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the if you like my posts.
Please use plain text.

Re: Scientific Atlantic 8300hd PVR

I've Been Around
BigJug
Posts: 153
Registered: ‎03-11-2013

If everything was working properly before, then the pixilization could be due to a faulty hard drive.  Since PVR's "buffer" a certain about of data as you watch, if the hard drive were on the fritz, you would see pixilization.  Hard drives commonly fail as it is a moving device, and many people and threads are out there with pictures showing you how to repair this yourself.

 

Don't scrap your machine yet, try a repair, or see if someone is willing to do it for you.  If you have another digital box that you can connect to the same line, and if that box worked properly, that would at least rule out any signal issues on that line, and the issue would likely be with the failing pvr.

Please use plain text.

Re: Scientific Atlantic 8300hd PVR

Resident Expert
OLDYELLR
Posts: 482
Registered: ‎03-01-2013

You should see on your diagnostic screens whether there are any HD errors, indicating a dying drive.

SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario

I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the ; if you like my posts.
Please use plain text.

Re: Scientific Atlantic 8300hd PVR

I've Been Here Awhile
bbuffy2000
Posts: 3
Registered: ‎07-08-2013

Thanks for everybody's helpful suggestions.  How would I get to the screen which would show me drive errors?

:smileyhappy:

Please use plain text.

Re: Scientific Atlantic 8300hd PVR

Resident Expert
OLDYELLR
Posts: 482
Registered: ‎03-01-2013

To enter diagnostics:

 

1. Tune to any digital station.

2. Depending on the STB, you may need to use the composite, S-video or component video connection.

3. On the box itself (not using the remote), press and hold the "+" (or select) button for a few seconds, the "envelope" (mail) light will come on. (the + button is the "bulls-eye" in the middle of the 4 "arrow" keys - on newer models like the SA8300HD it's the "select" button).

4. Press the "info" key next.

5. This takes you to all kinds of information.

6. Press the right and left arrow buttons (next to the "+" button) to scroll through the pages.

7. The signal strength information is on page 5. You need to look at the QAM side. The "level" should be between -10 and +10, with zero being about optimum (for digital stations). If the level is below -10, you'll see the number change to "orange" for "warning". You may have to change splitters, cable, etc to rectify the situation. Call your service provider and they'll usually rectify with better splitters, cable, possibly an amp or a new "drop" into your house. (Interestingly, many of us have found that the SA8300HD gives "false" signal strength readings of -20. If all other readings are "normal" and you've got no other issues, do not worry about a -20 reading on the SA8300HD)

8. On the same page is the Signal/Noise ratio. The S/N ratio is good if it’s at about 35 dB, although a good HD signal can be received with slightly lower numbers. If your S/N is around 30 (or less) though, that could be a source of problems.

9. You can change channels while in the diagnostic menu and see signal strengths, frequencies, etc for various channels, however, they shouldn’t vary by more than a few dBs. You will notice that you won’t be able to see all the information for analogue channels. It will take a few seconds for the information to refresh for the new channel, so be patient. Make sure you check the signal on the problem channel, as signals can vary.

10. When you’re done, press the exit key to exit.

SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario

I'm NOT a Rogers employee. I'm a Rogers Community Resident Expert and I'm here to help. To learn more about the Resident Expert program, click here
Please click on the ; if you like my posts.
Please use plain text.

Re: Scientific Atlantic 8300hd PVR

I've Been Here Awhile
bbuffy2000
Posts: 3
Registered: ‎07-08-2013

Thank you so much! I'm going to try this as soon as I get home.  Have a great day.

 

Please use plain text.
Announcements
Welcome to the Rogers Community Forums where you can ask questions, get answers and share expertise related to Rogers products and services.

Latest Blog Post: Spotlight: People you will see in the Community and 'who' they are. Part 4

Useful Community Links:
Welcome to the Community
Rogers Idea Box
Community Guidelines
Terms of Use
OS Upgrade Schedule
Wireless Network Upgrades
Nos forums communautaires
Top Kudoed Authors
User Kudos Count
9
3
3
3
1
© 1995 - 2010 Rogers Communications